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| Process Modeling & Solution Evaluation |
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Our business process consultants are trained in tools and methods to accurately document processes to a level of detail that ensures that peculiar nuances are recognized, all the time ensuring traceability to higher levels. In modeling processes we start with a mile wide, inch deep approach and systematically detail each process, providing an inch wide mile deep view.
Process documentation is essential for any organization. However, it becomes all the more relevant when the organization is seeking to change the way it operates- either a pure process change for increasing efficiency and/ or agility or an IT related change that comes from the implementation of an IT solution. Modeling of the AS-IS process enables an understanding of the change that is going to be implemented, laying the foundation for an accurate definition of the Change Management required to ensure that the transition is smooth and risk free.
Process modeling also is the basis for selecting the best fit solution that most closely caters to the organization’s processes. Evaluating potential solutions is always difficult. Multiple best in class solutions promise to deliver all the functionality that the business needs. And a certain level of detail, they all do- perfectly. Detailed process maps enable an understanding of the uniqueness of an organization’s processes and a fitment at that level ensures downstream success and predictability.
In selecting an IT solution and designing TO-BE processes, we have to remember that organizations are different- and exhibit individuality- due to differences in the way they carry out their business. Which is what makes them what they are today, and possibly the reason why their customers prefer to do business with them. Therefore, it becomes all the more important to identify- early on- the processes that enable this “desired” uniqueness and actively seek ways to ensure that the uniqueness lives on.
Our business process consultants provide value early on, ensuring that our customers benefit through embedded process efficiencies and a well managed IT enablement that handles required process change or product customization in a planned manner, minimizing transition disruption through appropriate change management. |
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